customer service training for the holidays!


Let us help you make these holidays the best your business has ever had!


Keeping Score on Service

NOVEMBER 5, $295/person

A 4-hour workshop about how we measure our Customer Service performance. So you can improve yours.

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The Art of Giving Great Service

DECEMBER 10-11, $1250/person

A 2-day seminar on all things Customer Service. Our recipes. How we create a deep culture of customer service here at Zingerman's. How to create lasting organizational change. And a whole slew of tips and techniques that you can take back and implement right away!

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Want to find out more about how we think first? Here are some free samples:

Group discounts and personalized training available. Contact us for more information. 

All of the secrets that have made us nationally recognized for our customer service are available to you!